Critter Creek

Critter Creek

4.5(51 reviews)
Kumeu, Auckland
AucklandKumeuCountry RetreatLarge Property

About this cattery

Critter Creek is located at 62 Brigham Lane, Kumeu on 12 acres of rolling countryside, just 2 minutes from Auckland's North Western Motorway and 15 minutes from Albany. The communal cattery offers spacious indoor/outdoor flow with toys, tunnels, scratching posts, climbing beams, and cosy resting spots. Private hotel suites also available. All staff are Pet First Aid Certified.

Critter Creek is a country retreat for cats on 12 acres of rolling countryside in Kumeu, just 2 minutes from Auckland's North Western Motorway. All staff are Pet First Aid Certified.

About

  • 12-Acre Property: Rolling countryside setting
  • Convenient Location: 2 mins from motorway, 15 mins from Albany
  • Pet First Aid Certified: All staff trained
  • Open 7 Days: Flexible drop-off and pick-up

Motel Cattery (Communal)

$28/day per cat

  • Spacious indoor/outdoor flow
  • Toys, tunnels, and scratching posts
  • Climbing beams and cosy resting spots
  • High viewing points on beams, shelves, and sails
  • Television with cat films (bird calls, mice animations)
  • Flowing water fountain for fresh water
  • All-day and all-night indoor/outdoor access

Hotel Suites (Private)

$45/day for 1 cat | $75/day for 2 cats

  • Private catified suites
  • Scratching posts, toys, tunnels
  • Cosy hiding spots
  • Window perch to watch the world
  • Two daily "cat walks" with cuddling and playtime
  • PussyDo litter provided

Food & Care

  • Royal Canin Fit: Dry biscuits
  • Royal Canin Instinctive: Wet food
  • BYO Welcome: Bring your cat's food if preferred
  • Medications: Administered at $2/dose

Requirements

  • Current vaccination (Felocell 3 or Nobivac Tricat Trio)
  • Proof of vaccination at check-in
  • Flea and worm treatment current

Pricing Summary

  • Motel Cattery: $28/day
  • Hotel Suite (1 cat): $45/day
  • Hotel Suite (2 cats): $75/day
  • Medication: +$2/dose
  • Public Holiday: +$8.75/day
  • Long-Stay Discount: 19+ days

Hours

  • Mon-Fri: 7:30am-11am and 3pm-6pm
  • Sat-Sun: 9am-4pm
  • Open 7 Days

Location

  • Address: 62 Brigham Lane, Kumeu 0892
  • Phone: 09 412 9251
  • Email: crittercreek@xtra.co.nz

Location

Kumeu, Auckland

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Amenities

Accommodation

Multi room

Royal Canin meals available

BYO meals available

Services

12 Acres

Indoor/Outdoor

Pet First Aid Certified

Climbing Beams

Cat TV

Water Fountain

Hotel Suites

Medication Admin

Policies

Check-in / Check-out

Mon-Fri 7:30am-11am and 3pm-6pm. Sat-Sun 9am-4pm. Open 7 days.

By appointment

Cancellation

50% deposit due within 7 days of booking. Fully refundable if cancelled with 7+ days notice (excludes public holidays/Christmas/New Years). Christmas bookings are non-refundable and non-transferable.

Requirements

Current vaccination required (Felocell 3 or Nobivac Tricat Trio). Flea/worm treatment current.

Reviews

4.5
Based on 51 reviews
5.0

Absolutely amazing staff, I was super nervous to leave my cat here for her first time away from home and they kept me up to date with how she was doing because of this.

C
Cat OwnerGoogle review
5.0

Our cat Bones and tiny wee dog Milo have been going to Critter Creek for many years, both for business travel and when on vacation. Both animals absolutely love their visit, the excitement visible when we arrive. Paula and her Team are amazing.

L
Long-time CustomerGoogle review
5.0

Best boarding kennels and cattery I've seen for a while. Staff are animal focused and dedicated to caring for your pet.

S
Satisfied CustomerGoogle review
5.0

Billy went bonkers when she realised where she was going to be spending the day! The admin service is professional and the pet care quality is excellent.

S
Sandi DempseyWebsite testimonial

FAQs

What are your opening hours?

Monday to Friday 7:30am-11am and 3pm-6pm. Saturday and Sunday 9am-4pm. We are open 7 days a week.

What accommodation options do you have for cats?

We offer a communal Motel Cattery ($28/day) with indoor/outdoor flow, toys, scratching posts and climbing beams. We also have private Hotel Suites ($45/day) with scratching posts, toys, tunnels, cosy hiding spots and a window perch. Hotel Suite cats receive two daily 'cat walks' with cuddling and interactive playtime.

What vaccinations are required for cats?

Current vaccination for Calicivirus and Herpesvirus (valid for 3 years) with either Felocell 3 or Nobivac Tricat Trio. Proof must be provided at check-in.

What food do you provide?

We feed Royal Canin Fit dry biscuits and Royal Canin Instinctive wet food. You're welcome to bring your own food, clearly labelled with your pet's name and serving sizes.

Can I bring bedding for my cat?

We usually do not take belongings for cats in our communal cattery as we cannot guarantee other cats won't cuddle up on your pet's blanket. Hotel Suite guests may bring items.

Can you administer medication?

Yes, we accommodate medications with a $2 surcharge per dose. Please clearly label with pet name, medication name, dosage, and frequency.

What deposit is required?

A 50% deposit is due within 7 days of making your booking. The remaining balance is due at check-in.

What is your cancellation policy?

Deposits are fully refundable if cancelled with at least 7 days notice, except for public holiday and Christmas/New Year bookings which are non-refundable and non-transferable.

How does departure charging work?

Full day is charged on arrival regardless of time. If departing before 11am there's no charge; departing after 11am is a full day charge.

What are your Christmas/New Year requirements?

Minimum 10-day booking required for the period December 15 - January 15. Deposits are non-refundable and non-transferable.

From
$28/day

Typical range: $28-46

Highlights

FacilityStandard
AccommodationMulti room
Room TypesCommunal, Hotel Suite
CapacityCommunal cattery + private hotel suites
MealsRoyal Canin, BYO

Own this business? Claim business

From$28/dayTypical range: $28-46